A current firmware pressed to QNAP network connected storage (NAS) gadgets left a variety of owners not able to access their storage systems. The business has actually drawn back the firmware and provided a repaired variation, however the business’s action has actually left some users feeling less positive in packages into which they put all their digital things.

As seen on a QNAP neighborhood thread, and as revealed by QNAP itself, the QNAP os, QTS, got upgrade 5.2.2.2950, construct 20241114, at some time around November 19. After QNAP “received feedbacks from some users reporting issues with device functionality after installation,” the company states it withdrew it, “conducted a comprehensive investigation,” and re-released a repaired variation “within 24 hours.”

The neighborhood thread sees much more users of various systems having issues than the shortlist (“limited models of TS-x53D series and TS-x51 series”launched by QNAP. Concerns reported consisted of owners being declined as a licensed user, gadgets reporting concerns with booting, and claims of Python not being set up to run some apps and services.

QNAP states impacted users can either downgrade their gadgets (most likely to then update again to the repaired upgrade) or contact assistance for aid. Action from QNAP assistance, as informed by users on online forums and social networks, has actually not determined up to the nature of losing access to a whole backup system.